What to Do If Your EV Won’t Charge

Charging an EV is as simple and straightforward as filling up a conventional vehicle with gasoline. But what do you do if your car won’t charge? Scheduling Mercedes-Benz EV service at Keyes European will get your vehicle back in operating order, but here are a few simple steps you can take in the meantime.

Start With the Basics

Before you panic, there are a few possible reasons why a vehicle might be struggling to charge. Start by checking that your connection between the charging port and the charging cable is secure, and that the power source is active. If you’re charging at a public station, consider switching to a different charging dock; it might be the charger’s fault and not the vehicle’s.

Check Your Settings

If your vehicle is properly plugged in but still failing to charge, consider a system reset. Unplug the car from the charger and allow it to rest for a few minutes before trying again or at a different dock. You also want to make sure that your vehicle’s software is all up to date, since system errors can cause issues in their own right.

Schedule Service

When all else fails, you’ll want to bring your vehicle in for a multipoint inspection and service appointment. Our team will be able to diagnose the root cause of the charging issue and set things right. Electric vehicles are high-tech and complex, and the diagnostic computer systems and expert mechanics at our dealership will be able to determine why a vehicle is struggling to charge, even when everything appears to work on the surface.

Schedule Mercedes-Benz EV Service in Van Nuys, CA

There are many benefits to switching to an electric vehicle, including a lower environmental impact and savings on fuel costs. No matter what your EV ownership needs may be, you’ll get the support you deserve at Keyes European. Visit our dealership for charging service and repairs today.