Professional, informative, and services were quick. Thank you Kirk!
Very quick customer service.kirk was such a nice guy helping me with the service
Casey in customer service is awesome..... Classy and elegant showroom
CLEAN PEOPLE WITH BIG HEARTS. THANKS FOR ALL THE HELP.
Work was done on schedule and the quoted price.
I ordered a custom Mercedes GLA 250 - metallic lunar blue with crystal gray interior - premium package - parallel parking - just about everything available. Arthur aka Big Art was warm, professional, knowledgeable and completed the transaction quickly. I was notified when my vehicle would arrive and it was only a week later - delays at LB port. Brian was great as well. This Mercedes dealership has great customer service. I'd leased my 2015 car from the Encino dealership and there is no comparison. Will refer friends to this dealership. Smooth transaction, relaxed, no pressure. They are very accommodating and patient. This is also where I get my car serviced. The service team gets me in and out quickly. Didn't like the vibe at Beverly Hills Mercedes - a bit impersonal...when you feel like a number. Totally recommend Keyes Mercedes
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