Our Service Technicians Will Gladly Answer Your Questions

March 21st, 2019 by

At Keyes European, our goal isn’t “just” to sell and lease luxury vehicles. Instead, our objective is to be here for all your automotive needs for however long you operate a vehicle. One way we do that is by making ourselves available to answer your questions regardless of whether you drive a car produced by the Mercedes-Benz brand or another automaker.

Over the years, we’ve noticed that motorists ask us certain service questions quite often. Here are some of the inquiries the technicians in our Mercedes-Benz service center answer regularly:

  • I know you provide excellent service, but do you sell Mercedes-Benz parts as well? Yes, we sell factory-made parts and accessories in our Van Nuys, CA Mercedes-Benz parts center.
  • Is my car eligible for roadside assistance? Many Mercedes-Benz cars are eligible for complimentary roadside assistance. If your vehicle is still covered by a warranty backed by the Mercedes-Benz brand or you bought your Mercedes-Benz car before January 4, 2011, and still own it, your automobile is eligible for roadside assistance provided by the car maker we represent.
  • What days is your Mercedes-Benz service center open? Our Mercedes-Benz service center is open Monday through Saturday every week.
  • Do I need to make an appointment to have my car serviced? While we encourage people to make appointments for service, we labor tirelessly to accommodate “walk-ins.” If your vehicle is due for service or it needs a repair, make an appointment to bring your car into our Mercedes-Benz service center near Los Angeles, CA

If you have a question that’s not answered in this blog post, we invite you to contact Keyes European so we can answer it for you. We look forward to giving you a reliable answer whenever you have an automotive question.

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