FAQ: Keyes European

2019 Mercedes-Benz

Whatever your automotive needs, Keyes European fulfills them. With our extensive new and pre-owned inventories, our ultra-modern Service department, and our financing expertise, you’ll enjoy premium support when you shop at our nearby Mercedes-Benz dealership. And of course, we’re always available online or in-person to answer any questions.




Q: What’s the difference between pre-owned and certified pre-owned (CPO)?


A: All of our pre-owned cars are in top shape, but every certified pre-owned Mercedes-Benz near Beverly Hills, CA is subject to higher standards in terms of mileage, age, and conditioning. These cars vehicles also come with their own warranty and roadside assistance programs.


Q: How big is your new car inventory? Will I have a problem finding a car I like?


A: If you’re in the market for a Mercedes-Benz for sale near Calabasas, CA, you’ll like what we have to offer. As one of the largest Mercedes-Benz dealers serving LA, we typically have over a thousand vehicles onsite at any given time.



Service & Parts            


Q: What services does my car need most often?


A: Your car needs its oil changed every 5,000 miles and its tires rotated every 6,000 – 8,000 miles. These simple steps help maintain safety and performance. When you visit our Mercedes-Benz service center serving Van Nuys, CA, we’ll also check your wipers, lights, battery, engine belts, and filters. These items aren’t replaced as frequently as oil, but we always want to know their condition.


Q: Is it cheaper to buy parts and accessories from an independent retailer?


A: Buying from an independent retailer might save you a little bit of money, but you’ll sacrifice in terms of quality and durability. The place to find genuine Mercedes-Benz OEM parts is our Mercedes-Benz parts department serving Beverly Hills, CA. These parts and accessories are crafted by the Mercedes-Benz specifically for your vehicle, which translates to optimum performance and longevity.








Q: What kind of specials do you offer?


A: At our local Mercedes-Benz dealer, specials are always running. We have great deals on new vehicles for purchase or lease, along with specials pertaining to our pre-owned inventory. Plus, you can get in on the national specials that come directly from Mercedes-Benz USA.


Q: Does it matter how much my down payment is?


A: Your down payment does matter, in the sense that the more you put down, the lower your monthly payments will be. We offer some of the best Mercedes-Benz financing near Los Angeles, CA, so give us a call and we’ll talk further.





Q: What charities do you support in the community?


A: Decades ago, we established Keyes Gives Back, our charitable division that supports a variety of schools and organizations. We’re very involved with Van Nuys High School, the Children’s Hospital of Los Angeles, and local Boys & Girls Clubs, to name a few.



Q: Will you accept my old car as a trade-in?


A: We welcome trade-ins. In fact, our website has a “value your trade” page where you can tell us about your current vehicle and get a solid trade-in estimate straight from Kelley Blue Book.