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Certified Pre-Owned

Certified Pre-Owned Multipoint Inspection

To qualify for Pre-Owned Certification, a Mercedes-Benz vehicle must meet stringent criteria and pass a rigorous inspection. Click below for details on the Mercedes-Benz Pre-owned Certifications process.

Phone Number:Sales Hours:
  • Mon - Sat8:30 AM - 9:00 PM
  • Sun9:00 AM - 8:00 PM

11 Point General Inspection

11 Point General Inspection To begin the inspection, a mileage/history verification is performed and owner’s manuals and spare keys are assembled.

  • No Identifiable Structural Damage Verification
  • Mileage/history verification and CARFAX report
  • All recall and/or other campaigns performed
  • Current maintenance, Warranty Booklet, and Owner’s Manual
  • All spare keys (including wheel locks if installed)
  • Radio theft deterrent CODE cards presents
  • SRS date label (Check date – 15-year validity)
  • Roadside Assistance Program label affixed
  • Inspection label affixed
  • Flash-up the newest software if available for all telematics components, if applicable
  • Perform short test. Diagnose any stored DTCs and repair as necessary

11 Point Engine Compartment Inspection

11 Point Engine Compartment Inspection Mercedes-Benz engines undergo all oil and all fluids inspections to ensure unmatched performance. Engine, Transmission, and rear-axle oil, brake, clutch, and level-control fluid, among others are carefully examined.

  • Engine oil
  • Transmission oil
  • Rear axle oil
  • Transfer case and front axle oils, if applicable
  • Engine compartment/antifreeze protection
  • Power steering fluid
  • Brake fluid and clutch fluid
  • Windshield washer fluid(s)
  • Level control oil, ADS, ASD, 4MATIC® fluid, if applicable
  • Battery condition/midtronics test
  • Throttle linkages, if applicable

17 Point Engine Component Inspection

17 Point Engine Component Inspection We perform a thorough condition check verification of your engine from filters and plugs to engine mounts and V-belts.

  • All emission control systems in place and functional
  • Fuel filter and pre-filter
  • Spark plugs
  • Perform compression test (vehicles over 60,000 miles)
  • Fuel injection system, verify lamda reading (gas), if applicable
  • Injection system including routing of ignition wires (gas), if applicable
  • Pre-glow system function – visual (diesel), if applicable
  • Injection pump timing, if applicable
  • Vacuum pump, leak evidence of oil in vacuum line (diesel), if applicable
  • Boost pressure (diesel)
  • Air cleaner/filter
  • V belts, poly-V-belt
  • Engine mounts
  • Heating and ventilation dust filter, if applicable
  • Active charcoal filter/pre-filter, if applicable
  • Recirculating air filter, if applicable
  • A/C refrigerant charge system

14 Point Road Test Inspection

14 Point Road Test Inspection The road test is conducted firsthand from the driver’s seat: instruments, vibration and noise, shift lock operations, and more are all checked.

  • Instruments
  • Speedometer/odometer/trip meter
  • Steering/vehicle handling/centered steering wheel
  • Braking system performance, parking brake operation
  • Automatic climate control-function/regulation/display
  • Cruise control function (set, accel, decel, resume, and off)
  • Navigation function
  • Distronic function, if applicable
  • Engine performance
  • Excessive exhaust smoke (diesel), if applicable
  • Vibration and noise (drivetrain/wheels)
  • Transmission shifting (upshift/downshift quality and kickdown)
  • Shift lock operation
  • Wind noise

33 Point Electrical System Inspection

33 Point Electrical System Inspection A Certified Pre-Owned vehicle is a clean-skinned beauty, as free as dings, dents, rips, scratches, and scuffs as we can make it, with high quality fit and finish, inside and out.

  • Fuses (condition/proper rating)
  • MIL check, indicators in instrument cluster
  • Dash instruments, clock, illumination, and dimmer control
  • Exterior rearview mirrors
  • Exterior mirror fold back, if applicable
  • Interior rearview mirror, if applicable
  • Automatic dimming rearview mirror function, if applicable
  • Radio (satellite radio, if any) and stereo speaker function
  • Cassette player, clean tone head CD drive, Navi processor, CD lens cleaner
  • Automatic antenna, clean mast
  • CD changer/player, if applicable
  • Cellular telephone, if applicable
  • Cigarette lighter(s)
  • Rocker switches, function, tactile feel, and LED/Illumination
  • Steering column adjustment and memory, if applicable
  • Seat adjustments and memory, if applicable
  • Cooled seats, if applicable
  • Heated seats/ventilated, if applicable
  • Front seat belt extenders – coupe and cabriolet, if applicable
  • Front seat backrest latch/release – coupe and cabriolet, if applicable
  • Front seat backrest latch/release chime/warning lamp – coupe and cabriolet , if applicable
  • Rear window defroster – check current draw with DMM, if applicable
  • Rear head restraint retraction, if applicable
  • Rear window sunshade
  • Horn (including fanfare)
  • Headlamp low/high beam and all exterior lights
  • Tele Aid – listen for pre-recorded ATX message, if applicable
  • Voice Control system – basic functionality, if applicable
  • Rear seat backrest latch/warning lamp, if applicable
  • Panorama roof function and rollo shades
  • Interior and entry lighting
  • Windshield wiper/washer, system/rear window wiper/washer
  • Windshield wiper inserts, headlamp cleaning system

15 Point Undercarriage and Drivetrain Inspection

15 Point Undercarriage and Drivetrain Inspection We get right underneath the vehicle to scrutinize the steering, suspensions, brakes, wheels, tires, and driveshaft.

  • Drive shaft flex discs, couplings, and center support brg(s)
  • Exhaust system/connections/supports
  • Parking brake and cables
  • Brake lines
  • Tire wear (including spare); depth = 50% above TWI
  • Brake rotors/pads (minimum of 50% pad material)
  • Shock absorber/damper struts
  • Suspension inspection
  • Self-leveling suspension, if applicable
  • Front/rear axle rubber mounts/bushings
  • Steering play
  • Tighten steering gear bolts
  • Cigarette lighter(s)
  • Front axle ball joints
  • Steering shock

25 Point Chassis and Body Inspection

25 Point Chassis and Body Inspection From body structure to glass, lamp frames, lenses, seat belts, and vanity mirrors, nothing is left out.

  • Body structure inspection
  • Glass, lamp frames, and lenses
  • Central lock system function test (interior/exterior)
  • Mechanical locking with all keys at all points
  • Alarm system function, if applicable
  • Power window operation from all points (including lock-out)
  • Interior trim; inspect dash, door panels, seat covers, wood, etc.
  • First aid kit
  • Orthopedic seats – function check with engine running, if applicable
  • Seat belts – condition/operation
  • Front seat belt height adjustment
  • Front seat center armrest and hinge, if applicable
  • Front sun visor/vanity mirror
  • Rear vanity mirror, if applicable
  • Roll bar pop-up headrest, if applicable
  • Parktronic, if applicable
  • Soft top and seals – condition and operation, if applicable
  • Hard top, remove/install top wrenches, seals, if applicable
  • Door/trunk lid closing assist , if applicable
  • Remote trunk release, if applicable
  • Station wagon tailgate closing assist, if applicable
  • Rear-facing third seat – station wagon, if applicable
  • Door/trunk/tailgate seals; inspect drains
  • Sliding roof function, drains, and headliner
  • Inspect glass roof for scratches/corrective action, if applicable

3 Point Post-Road Test Inspection

3 Point Post-Road Test Inspection After our test drive, we check for leaks, verify the proper fluid levels, and complete the inspection of the climate control begun during road testing.

  • Fluid leaks visible inspection
  • Automatic climate control – residual heating
  • All fluid levels (underhood)

33 Point Appearance Inspection

33 Point Appearance Inspection A Certified Pre-Owned vehicle is a clean-skinned beauty, as free as dings, dents, rips, scratches, and scuffs as we can make it, with high quality fit and finish, inside and out.

  • Engine wash
  • Trunk mat
  • Trunk paint
  • Spare tire, tools & jack
  • Moisture and odor
  • Vacuum and shampoo
  • Interior floor mats
  • Interior carpet
  • Interior upholstery
  • Interior headliner and door panels
  • Buttons, knobs, and vents, instrument panel
  • Glass and mirrors
  • Interior wood and chrome trim
  • Interior vacuum and shampoo
  • Interior screws
  • Ashtrays
  • De-grease door jamb, hinges, kickpanels, and visors
  • Interior moisture and odor
  • Exterior dings, dents, and scratches
  • Examine paint
  • Examine and clean chrome
  • Glass and mirror housing
  • Grille
  • Lamp lenses
  • Badges
  • Exterior trim and moldings
  • Wipers
  • Bumpers
  • Exterior door edges and frames
  • Wash and wax
  • Wheels (scuffs and scratches)
  • Wheels (cuts and gouges)
  • Wheels (wash and polish)

Keyes European is located at: 5400 Van Nuys Blvd. • Van Nuys, CA 91401
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855-671-7105

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5400 Van Nuys Blvd. • Van Nuys, CA 91401

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Today's Hours:

Open Today! Sales: 8:30am-9pm

Open Today! Service: 7am-7pm

Keyes European

5400 Van Nuys Blvd. Van Nuys, CA

Phone: 855-671-7105

http://maps.google.com/?q=5400%20Van%20Nuys%20Blvd%20%2C%20Van%20Nuys%2C%20CA%2091401

Sales

Phone: 855-671-7105

5400 Van Nuys Blvd. Van Nuys, CA

Service

Phone: 855-671-1886

5400 Van Nuys Blvd. Van Nuys, CA
34.168607 -118.448603
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Keyes European
Keyes European
5400 Van Nuys Blvd.
Van Nuys, CA, 91401 US
855-671-7105
https://di-uploads-development.dealerinspire.com/keyeseuropeanmb/uploads/2018/10/KeyesEuropeanMercedes-Benz.png
Keyes European 34.168607, -118.448603.