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Mercedes-Benz Warranty & Safety Information

With every Certified Pre-Owned Mercedes-Benz comes peace of mind, because every MBCPO vehicle is backed by one of the most comprehensive pre-owned vehicle limited warranties available.

For starters, any remaining portion of the Mercedes-Benz four-year/50,000 mile* New Vehicle Limited Warranty applies to the vehicle. After that, MBCPO Limited Warranty provides comprehensive vehicle for another 12 months, or up to 100,000 total accumulated miles.* For those MBCPO vehicles that are no longer covered by the New Vehicle Warranty, the MBCPO Limited Warranty takes effect at the time of delivery.

This coverage extends to the engine and powertrain, steering, suspension, brakes (excluding wear of discs and pads), electrical system, climate control system, and more.**

* Whichever comes first.

** Please see your Mercedes-Benz Dealer for a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty.

Additional Coverage

Advanced Electronics – Coverage of most advanced electronic components including COMAND, navigation system, SIRIUS Satellite Radio, Modular Control System (MCS), and CD player.

Steering – Covers most elements of the power steering system. Excludes some hoses.

Suspension – Coverage of most of the vehicle’s suspension pieces and the Adaptive Damping System (ADSII), if so equipped.

Brakes – Covers most elements (excluding wear of discs and pads), including the standard Antilock Braking System (ABS).

Electrical Systems – Covers various electrical systems, includes most motors, gauges, connectors, switches, sensors, regulators, and relays.

Climate Control System – Coverage applies to certain items of the vehicle’s Tempmatic or automatic climate control system, including the system’s air conditioning and heating assemblies.

Central Locking System – Covers various actuators, switches, and linkages, plus remote transmitters (excluding batteries) and receivers for the remote locking system.

Convertible/Retractable Top Systems – The top-actuation systems and roll bar mechanisms are fully covered.

Other Components – Additional covered components include front and rear windshield wiper linkages, power seat drive cables, seat belt assemblies, sunroof cables, window regulators and, if applicable, the pneumatic door and trunk closing assist systems. For exact details on Extended Limited Warranty coverage, please consult with your Mercedes-Benz Certified Pre-Owned Representative.

Towing and Trip Interruption Reimbursement – As with the standard MBCPO Limited Warranty provides free towing to the nearest Mercedes-Benz Dealership in the event of a covered breakdown, as well as MBUSA’s Trip Interruption reimbursement program.

Engine & Powertrain – Engine coverage includes most major engine components including control module, intake, and exhaust manifolds, turbocharger, supercharger, and all internally lubricated parts, seats, and gaskets. See the MBCPO Limited Warranty Booklet for complete listings.

Powertrain coverage includes transmission and rear axle. If your MBCPO vehicle is equipped with 4MATIC all-wheel drive or any other Mercedes-Benz traction and stability enhancements (ASD, ASR, 4-ETS, ESP), those systems are covered as well.

Transmission – Coverage includes most major transmission components including control module, casing, clutch disc, pressure plate, and all internally lubricated parts, seals, and gaskets. See the MBCPO Limited Warranty Booklet for complete listing.

Rear Axle – Coverage includes most major rear axle components, including bearings and hugs, drive shaft, drive shaft center bearing, axle side shafts, and all internally lubricated parts, seals, and gaskets. See the MBCPO Limited Warranty Booklet for complete listing.

Stability Enhancement – Coverage includes hydraulic unit for ABS and 4-ETS systems, charging pump, pressure reservoir, control module, and vehicle speed sensors.

4MATIC All-Wheel Drive – Coverage includes most major all-wheel drive components including front axle and shaft, center section, bearings, hubs, speed sensors, control module, and all internally lubricated parts, seals, and gaskets. See the MBCPO Limited Warranty Booklet for complete listing.

mercedesService

Extended Limited Warranty: assurance for years to come.

 

The Mercedes-Benz Extended Limited Warranty offers additional coverage options once your 4-year/50,000-mile New Vehicle Limited Warranty expires. Each new option is tailored to fit your personalized ownership experience.

With Extended Limited Warranty there’s no complicated paperwork to process, no deductibles and no hassles. Based on your vehicle model, you can choose an additional 1, 2, or 3 years of warranty coverage beyond the original 48-month/50,000-mile New Vehicle Limited Warranty start date.

The New Vehicle Extended Limited Warranty plans are as follows:

1-year/75,000-mile Extended Limited Option

1-year/100,000-mile Extended Limited Option

2-year/75,000-mile Extended Limited Option

2-year/100,000-mile Extended Limited Option

3-year/75,000-mile Extended Limited Option

3-year/100,000-mile Extended Limited Option

As with the New Vehicle Limited Warranty, each Extended Limited Warranty option covers your vehicle entirely for the year(s) or mileage driven, whichever comes first. Plus, your vehicle will also receive the quality of service and genuine parts that can only come from Mercedes-Benz.

Additionally, you can purchase Mercedes-Benz Extended Limited Warranty coverage at any time prior to the expiration of your original New Vehicle Limited Warranty.** Payment options are similarly flexible: you may decide to prepay the entire Extended Limited Warranty amount up-front, or include the cost in your monthly financing payments. Your dealer can work with you to best determine the approach that suits your needs.

Download Extended Limited Warranty booklet

Not available on Maybach or SLR.

*All Trip Interruption claims and documentation must be presented to, and approved by, an authorized Mercedes-Benz Dealership. Please contact the service department at your local dealer for details.

**Surcharge may apply if coverage is purchased 30 days after retail delivery, except in Florida, Wisconsin, and Puerto Rico. Contact your Mercedes-Benz dealership for more details.

When does the extended coverage take effect?

Your Mercedes-Benz Certified Pre-Owned Extended Limited Warranty coverage begins the moment the vehicles’s new car warranty and subsequent Certified Pre-Owned Limited Warranty coverage ends, with no time overlap among the three warranties.

Who will honor my Extended Limited Warranty?

Rest assured: The Mercedes-Benz Certified Pre-Owned Extended Limited Warranty is honored at any of the more than 300 authorized Mercedes-Benz Dealers nationwide and warranty work will be done using Genuine Mercedes-Benz parts.

Will I be asked to pay any sort of deductible?

Absolutely not. Unlike many other pre-owned warranty programs, the Mercedes Benz Certified Pre-Owned Extended Limited Warranty contract will never ask you to pay any additional fees for Warranty-covered service, parts or labor.

Can I transfer the Extended Limited Warranty coverage?

If you sell your Certified Pre-Owned Mercedes-Benz to a private party, its new owner can continue the Extended Limited Warranty coverage.

What if I have other Warranty questions?

Your Mercedes Benz Representative is trained to answer any pre-owned Mercedes-Benz questions including those about the Extended Limited Warranty Program. And as a Mercedes Benz customer, you’re never further than a free phone call away from our customer Assistance center (1-800-FOR-MERCEDES), with representatives standing by to respond to all types of Mercedes related warranty questions, 24 hours a day, 365 days a year.

Safety. Decades of preparation. Milliseconds of proof.

Mercedes-Benz

For well over half a century, Mercedes-Benz engineers have been devoted to preparing for a moment they hope never occurs. From the invention of the crumple zone to countless innovations in occupant protection and accident avoidance, the safety firsts of Mercedes-Benz often set a standard that all automobiles eventually follow.

Today, a Mercedes-Benz offers exclusive new breakthroughs to help make an accident less severe, less damaging, or even less likely. True to their heritage, they’re engineered to protect you in ways you might never have imagined. And with the hope that you’ll never have to.

PRE-SAFE®

A vision of the immediate future: Preparing for an accident before it happens.

The exclusive PRE-SAFE system can sense that a collision might be imminent, and help prepare for it in the precious moments leading up to it. Using a network of sensors (many of them already serving other safety systems in the vehicle) PRE-SAFE can detect certain conditions that suggest an accident is about to occur, such as extreme skidding. It then tightens the front seat belts, adjusts the front head restraints and passenger seat, and can even close the windows and sunroof, all to better prepare the occupants for more effective results from the restraint systems.

DISTRONIC PLUS with PRE-SAFE Brake

An eye on the road ahead: Automated response to stopped traffic.

Even a moment of driver distraction can have life-changing results. With DISTRONIC PLUS, advanced radar sensors vigilantly scan traffic ahead for stopped or slowing traffic. If the system senses that a collision is imminent, its PRE-SAFE Brake feature automatically initiates up to 40% braking power, audibly alerts the driver, and engages the PRE-SAFE system. When the driver brakes, 100% braking pressure is instantly applied. And should the driver fail to respond, the system can apply full braking on its own, serving as an electronic crumple zone to help reduce the intensity of a collision.

ATTENTION ASSIST

Mercedes-Benz

Keeping an eye on you: Early warning for driver drowsiness.

Even in the most exciting vehicle, a long journey can bring about driver fatigue. An industry first, ATTENTION ASSIST takes note of over 70 parameters in the first minutes of a drive to get to know your unique driving style. As your journey continues, it can detect certain steering corrections that suggest the onset of drowsiness. It then considers a wide array of other factors, from crosswinds and road smoothness to how often you’re interacting with the vehicle’s controls and switches. If it all adds up to driver fatigue, ATTENTION ASSIST sounds an alert encouraging you to stop for a rest.