Answering Your Mercedes-Benz Service Questions
As you would expect, Mercedes-Benz service is as premium as the vehicles themselves. Here at Keyes European, we make sure all your questions about service are answered, while anticipating, then meeting, all your service needs.

Why Should I Bring My Car to the Mercedes-Benz Dealership for Service?
Our Mercedes-Benz technicians are factory trained, so nobody knows better how your vehicle works. Furthermore, they work in a facility that is equipped with the latest diagnostic and repair equipment.
As if that weren’t enough, our Mercedes-Benz dealership in Van Nuys is also fully stocked with genuine Mercedes-Benz parts that fit, function, and last exactly as they should.
There is another compelling reason to visit us. You simply cannot go wrong with our service contracts that fully cover parts and labor for up to four years. Get in touch with us to learn more!
What Is Mercedes-Benz Service A?
Mercedes-Benz makes getting the vehicle maintenance services you need even easier through the creation of two separate service interval plans. The first of these is known as Service A.
Service A should occur after you’ve been driving your new Mercedes-Benz vehicle for 10,000 miles or one year, whichever comes first. Follow-up Service A appointments should be repeated every 20,000 miles, or two years later. Service A includes:
- Mercedes-Benz motor oil replacement
- Oil filter replacement
- Fluid level checks and corrections
- Tire inflation check and correction
- Brake component inspection
What Is Mercedes-Benz Service B?
Our second service interval, Service B, is recommended at the 20,000-mile mark, or one year after the previous service. It should then be repeated every 20,000 miles, or two years later. Service B includes:
- Mercedes-Benz motor oil replacement
- Oil filter replacement
- Fluid level checks and corrections
- Tire inflation check and correction
- Cabin dust/combination filter replacement
- Brake component inspection
- Brake fluid exchange
Does Keyes European Offer Express Service?
The team at Keyes European knows how busy you are, and we respect your time. That’s why we offer Express Service that is available with or without an appointment. Thanks to a pit crew-inspired approach that assigns two technicians to your vehicle, your visit should be complete in about 60 minutes.
Services offered in Mercedes-Benz Express Service include Service A or Service B, tire rotation and replacement, brake pads/rotors replacement, and more. You can schedule ahead of time via our website.
Answers to Other Service Questions
Don’t see your question answered? Call, click, or stop by at any time. We’ll make sure you get exactly the answers — and service — you need, even if it’s a simple question about operating an unfamiliar feature, or the meaning of a warning light.